silas + THE SLOTH is currently moving. Please allow for 3-5 business days for your item to ship until March 25. We are unable to make any custom items until after March 25. Thank you for your patience and continued support!

FAQ


Do you offer local pick-up?

We do! We are located in McKenzie Towne in Calgary, Alberta. At checkout you will be provided with multiple shipping options.

Do you ship worldwide?

Yes! At checkout you will have a few options for rates depending on how fast you'd like your package.

Why does it take 4-7 days to ship an item?

Each piece is made to order. Our blanks are always ready to go but I need to measure and cut the vinyl, weed every layer of vinyl and then press using our commercial press. Our press takes about 30 minutes to heat up so we try and make sure to have multiple orders to press at once.

Do you offer refunds?

No, although we want you to be happy. We have lots of pictures that display our work and have included size charts to avoid any fitting errors. Because every piece is made especially for you we are unable to except refunds unless it's an issue on our end.

Will your items shrink?

Yes! We have designed all our pieces on the bigger side to make up for shrinkage. Our rompers and sweaters are bamboo so they will shrink about 5-10%. They fit true to size.

Why vinyl?

We love vinyl because the color never fades. The shirt will fade after lots of washes but the vinyl holds it's color. Pressing in layers is also an art form so it's very unique which is why we love it.

Why don't you carry size 3T?

We started off using american apparel and they use in-between sizes so we continued with their trend but in the future we will be adding 3T to the collections.

Do you offer gift card?

Heck yes! Under each collection you will find a listing for a gift card. Select the amount and we'll send you a digital gift card with a unique card and totally personalized.

How do I care for my garment?

Wash in cold water with mild detergent. Hang to dry is always best but will do just fine with tumble dry on normal household machines.